Again, with a server where so many people have alts, they, the player, could already know how those quests go.  So they already know how the class plays, how it works when grinding, general basis on how the skills work and look.  Just.. not on that low level character, is all.  It doesn't mean they lack the knowledge, just that you can't see the knowledge OOCly on their character to know if they did or not, that's all.
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