I would subscribe to the aliens theory then.
Or, for something more believable, perhaps one of the GMs is a vindictive ex of yours who gets to work at that same time every day and the first order of business is to disconnect your client.
Or, for something more believable, perhaps one of the GMs is a vindictive ex of yours who gets to work at that same time every day and the first order of business is to disconnect your client.