I hate to say it, but I think this is normal. All it takes is one aggressively salty player who believes they were "wrongly removed" to start a crusade like this.
Try not to be too discouraged by the drama. In a way, it comes with the territory of running a guild. Paying attention to this person (or persons) is ultimately a waste of your time - time that could be better spent on much greater pursuits.
When something like this happened to me, I just kind of chuckled and shrugged and wished that player the best. They seemed to put in a lot of effort toward "getting back at" our guild, while I was conversely not paying attention and just focused on making a super fun environment for my current members. After about six months, I think they realized I didn't care and their motivation naturally petered out.
So yeah, if you think your public reputation is bad, don't fall into the drama trap. Instead of thinking about trying to repair whatever "PR" damage this person is doing, think about ways to improve your guild. Funnel your energy into unique ideas that would be crazy fun for anyone fortunate enough to attend. If you notice a trend with something not working right, set about fixing that thing in a positive way.
Again, don't play the drama game. Just focus on your peeps and all the great stuff you can do for them, and for the community at large. If you create a unique and fantastic guild, then positive reviews will come. That is a much better use of your time, trust me!
Try not to be too discouraged by the drama. In a way, it comes with the territory of running a guild. Paying attention to this person (or persons) is ultimately a waste of your time - time that could be better spent on much greater pursuits.
When something like this happened to me, I just kind of chuckled and shrugged and wished that player the best. They seemed to put in a lot of effort toward "getting back at" our guild, while I was conversely not paying attention and just focused on making a super fun environment for my current members. After about six months, I think they realized I didn't care and their motivation naturally petered out.
So yeah, if you think your public reputation is bad, don't fall into the drama trap. Instead of thinking about trying to repair whatever "PR" damage this person is doing, think about ways to improve your guild. Funnel your energy into unique ideas that would be crazy fun for anyone fortunate enough to attend. If you notice a trend with something not working right, set about fixing that thing in a positive way.
Again, don't play the drama game. Just focus on your peeps and all the great stuff you can do for them, and for the community at large. If you create a unique and fantastic guild, then positive reviews will come. That is a much better use of your time, trust me!