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Concerns About Server Maintenance Sept 3rd - Printable Version

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RE: Concerns About Server Maintenance Sept 3rd - Gideon Aryeh - 09-03-2013

I gotta say I hope this works well. Honestly I am so bummed by people not being able to get in with the two servers that I don't even want to play till tomorrow. I think this is supposed to be done by 7 am est or pdt? If it is people please get up early and see if you can get in. Set those alarm clocks!


RE: Concerns About Server Maintenance Sept 3rd - lady2beetle - 09-03-2013

(09-02-2013, 10:09 PM)LilMomoshi Wrote: So, according to the description from the Lodestone page, posted yesterday (at this link: http://na.finalfantasyxiv.com/lodestone/news/detail/4b021eb3d632f08be9d6198fd595066b31d7fb59) they're putting up new worlds and implementing countermeasures for the duty finder, as well as "several known issues". This doesn't give me a lot of hope for getting onto Balmung, as there's no mention of server capacity getting better. So, anyoen else have insight to this I'm missing? Is there any hope of still getting on Balmung? Because after pulling an all-nighter and other late nights leading up to and over the weekend, the server doesn't seem to be opening up ever.

So, I had wondered about this until someone actually explained it on skype last night. The problem with server capacity, apparently, is that the duty servers are actually the ones causing the problem. So they've put a cap on all the servers to keep the people using the duty servers to a manageable level. Once they upgrade the duty servers, they'll be able to use the regular servers to the capacity that they were built for - which is a lot higher than they are current set at.

That's why the message indicates that they are upgrading the duty servers but not the regular servers because the regular servers actually aren't the problem. And it means that after the data center has been upgraded (which is primarily intended to upgrade the duty servers), then they'll be able to raise the cap and hopefully unlock the other servers to allow more people to play.

I hope this helps I didn't see anyone else explaining this. And I can't promise I did a really good job, but that's my understanding. Smile


RE: Concerns About Server Maintenance Sept 3rd - LeCard - 09-03-2013

(09-03-2013, 02:24 PM)lady2beetle Wrote:
(09-02-2013, 10:09 PM)LilMomoshi Wrote: So, according to the description from the Lodestone page, posted yesterday (at this link: http://na.finalfantasyxiv.com/lodestone/news/detail/4b021eb3d632f08be9d6198fd595066b31d7fb59) they're putting up new worlds and implementing countermeasures for the duty finder, as well as "several known issues". This doesn't give me a lot of hope for getting onto Balmung, as there's no mention of server capacity getting better. So, anyoen else have insight to this I'm missing? Is there any hope of still getting on Balmung? Because after pulling an all-nighter and other late nights leading up to and over the weekend, the server doesn't seem to be opening up ever.

So, I had wondered about this until someone actually explained it on skype last night. The problem with server capacity, apparently, is that the duty servers are actually the ones causing the problem. So they've put a cap on all the servers to keep the people using the duty servers to a manageable level. Once they upgrade the duty servers, they'll be able to use the regular servers to the capacity that they were built for - which is a lot higher than they are current set at.

That's why the message indicates that they are upgrading the duty servers but not the regular servers because the regular servers actually aren't the problem. And it means that after the data center has been upgraded (which is primarily intended to upgrade the duty servers), then they'll be able to raise the cap and hopefully unlock the other servers to allow more people to play.

I hope this helps I didn't see anyone else explaining this. And I can't promise I did a really good job, but that's my understanding. Smile
[Details]
- Addition of new Worlds
- Implementation of countermeasures to handle the influx of concurrent user counts as a result of split processing the duty finder

That is from the SE loadstone. This tells me that A) New Worlds(aka servers) will be added. (that is sorely needed when you consider that the JP servers are overrun with NA/EU runoff)
B) As you said, the Duty finder servers will be upgraded. (the cause of the 90k error)

Personally I think they will need to handle the capacity of another 15-20 servers(worlds) for the NA/EU. I says this because all 50 of SE's servers are at capacity right now. and most of the people clogging the servers are Na/EU. basically we so over ran their estimate of launch players that we may have almost doubled it.


RE: Concerns About Server Maintenance Sept 3rd - FreelanceWizard - 09-03-2013

(09-03-2013, 02:24 PM)lady2beetle Wrote: So, I had wondered about this until someone actually explained it on skype last night. The problem with server capacity, apparently, is that the duty servers are actually the ones causing the problem. So they've put a cap on all the servers to keep the people using the duty servers to a manageable level. Once they upgrade the duty servers, they'll be able to use the regular servers to the capacity that they were built for - which is a lot higher than they are current set at.

This was my thought as well, based on SE statements and my own personal experience in large distributed systems (I don't just do management Smile ). The seemingly random behavior of the 1017 error seems to indicate an external system -- most likely the duty finder/instance system, and possibly the lobby system, both of which experienced capacity issues in beta -- is the source of the problem, not the world server cluster itself. When this other system fills up, it just blocks new connections to worlds it serves to save itself from crashing. The worlds can fill up (which gets you the queue), but when this critical external dependency is full, you just get booted.

That said, I wouldn't expect the character creation lock to be lifted immediately. The addition of the new worlds in new duty finder groups will most likely mean they won't remove the restriction for a while in the hopes that they can push the load off to the new hardware.


RE: Concerns About Server Maintenance Sept 3rd - lady2beetle - 09-03-2013

(09-03-2013, 02:40 PM)FreelanceWizard Wrote: That said, I wouldn't expect the character creation lock to be lifted immediately. The addition of the new worlds in new duty finder groups will most likely mean they won't remove the restriction for a while in the hopes that they can push the load off to the new hardware.

That I agree with wholeheartedly. It's unfortunate, but hopefully they will be smart and give people the option of free server transfers from high volume servers to lower volume servers. If we can convince some of the other non-RPers to move off of Balmung and Gilgamesh, it might make room for our RPers to move in sooner. But that's just a pipedream, I know.

Note: Please don't take that to mean I have anything against non-RPers! It's just that RPers have a specific community need, and I'm hoping maybe other players will see a benefit in shifting to newer servers so that we can keep our community together. Smile


RE: Concerns About Server Maintenance Sept 3rd - KitKat - 09-04-2013

Posted in the Maintenance Rage thread, but I'll post it here, too.

Server's are back up and the character creation restriction has already been lifted.