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home Hydaelyn Role-Players → Final Fantasy 14 → FFXIV Discussion v
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Super Fast Help Needed


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Super Fast Help Needed
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Qhora Bajihriv
Qhora Bajihri
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Pico de Gallows
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RE: Super Fast Help Needed |
#16
08-30-2013, 03:27 PM
(This post was last modified: 08-31-2013, 02:01 PM by Qhora Bajihri.)
I somehow managed to add my code to a new account instead of the one I already had. And apparently looots of other people had the same problem. Here's some links if anyone else's having a similar issue:

The current massive official forum thread about the problem:
http://forum.square-enix.com/ffxiv/threa...ce-account

The page SE has set up for pushing through tickets for this problem in particular:
http://support.na.square-enix.com/faqart...4&ret=main

Click through here to get to a Live Chat option (expect long queues and possibly getting to the end and finding no agents):
http://support.na.square-enix.com/contac...d=496&la=1

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Talathar Khalynnv
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RE: Super Fast Help Needed |
#17
08-31-2013, 06:06 AM
Thank you for the link to the chat option! 

I have this problem also - although I swear I clicked the right option, and it still created a second service account - and I'm now unable to even play since the Early Access extension time is over.

What's more, with the new character creation lock-outs, I'm unable to even play on the "new" account on NA servers. And really, what's the point of playing if A.) any progress I made will probably be deleted when the "accidental" account is deleted, and B.) I can't even participate in the roleplay community, when that's half the reason I got the game?

/sulk

I miss Gilgamesh already. I need miqo'te hugs.
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Qhora Bajihriv
Qhora Bajihri
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Pico de Gallows
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RE: Super Fast Help Needed |
#18
08-31-2013, 02:03 PM
(08-31-2013, 06:06 AM)Talathar Khalynn Wrote: I have this problem also - although I swear I clicked the right option, and it still created a second service account - and I'm now unable to even play since the Early Access extension time is over.

I swear I did, too. I managed to buy a code off some guy on the internet (I know, not sketchy at all), but by then I was reaching desperate straits.

Turns out that link I put up didn't work so well, in case you tried it. I put up a new one that just goes to the support center. Not that it'll matter, since they're closed all weekend.

Way to go Squenix. Cause a problem that requires support center help to be dealt with efficiently, then close the support center for three days.

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