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Coatleque · **08-18-2014, 11:50 AM**

(08-18-2014, 11:28 AM)Eleni Wrote: After having reinstalled my windows and reinstalling the game, the game won't even patch now.

Hmm... this is a tough one. Some additional things you could try:
- Disable or uninstall any antivirus software (temporarily for testing)
- Disable or remove any firewalls
- Reset your IE settings (I know, this doesn't make sense, but Windows GUI is built around Internet Explorer ever since Windows XP. Clear the cache, reset all security settings in IE.)
- Clear your DNS cache and re-register it. (Command Prompt: "ipconfig /flushdns" followed by "ipconfig /registerdns")
- Disable User Account control (Control Panel - User accounts)

Even more things to consider, depending how tech savvy you are:
- Did you enable drive compression? This is an older tech that some newer programs do not like
- Did you enable Windows NTFS encrypted files?
- Try removing any peripheral devices attached to the computer (USB, Serial, Parallel), except for the mouse and keyboard. Maybe another driver is conflicting.
- Are you using WiFi vs LAN? Use LAN if possible to make sure the connection is stable.
- Do you have a RAID array or Mirror setup? Perhaps one of your drives is degraded.

Without actually seeing the computer myself, there's little else I could suggest :/
I hope you get this figured out. I know how frustrating it can be.

g0ne · **08-18-2014, 12:57 PM**

(08-18-2014, 11:50 AM)Coatleque Wrote:
(08-18-2014, 11:28 AM)Eleni Wrote: After having reinstalled my windows and reinstalling the game, the game won't even patch now.

Hmm... this is a tough one. Â Some additional things you could try:
- Disable or uninstall any antivirus software (temporarily for testing)
- Disable or remove any firewalls
- Reset your IE settings (I know, this doesn't make sense, but Windows GUI is built around Internet Explorer ever since Windows XP. Â Clear the cache, reset all security settings in IE.)
- Clear your DNS cache and re-register it. Â (Command Prompt: Â "ipconfig /flushdns" followed by "ipconfig /registerdns")
- Disable User Account control (Control Panel - User accounts)

Even more things to consider, depending how tech savvy you are:
- Did you enable drive compression? Â This is an older tech that some newer programs do not like
- Did you enable Windows NTFS encrypted files?
- Try removing any peripheral devices attached to the computer (USB, Serial, Parallel), except for the mouse and keyboard. Â Maybe another driver is conflicting.
- Are you using WiFi vs LAN? Â Use LAN if possible to make sure the connection is stable.
- Do you have a RAID array or Mirror setup? Â Perhaps one of your drives is degraded.

Without actually seeing the computer myself, there's little else I could suggest :/
I hope you get this figured out. Â I know how frustrating it can be.

Okay, I'll try the non tech savvy options first. For the tech savvy ones, I'll need proper instructions because I'm not a highly tech oriented person.Â

Also, could cleaning the registry and performing a clean install of the game afterwards work?

I'll try all the options all together and hopefully the problem is resolved, or that the errors magically fix themselves somehow.Â

If not...Â Cry

Aldotsk · **08-18-2014, 01:22 PM**

Try these.

Should there be any updates that you made to make other applications go wrong, go to System Restore and go back to the date that the game actually worked.Â
If your computer is desktop, try to remove graphic card and wireless/internet card and reattach them back in.Â
The last thing you could really do is just actually format entire computer and software and back to the scratch.
If you have a router and you are playing the game through wirelessly, try to disconnect the modem and router and reset them. Possibility is that the bandwidth has been used a lot or the router somehow blocked the game to patch it.Â
If you are playing the game through Steam, be sure to uninstall the game then uninstall Steam and reinstall it back.

g0ne · **08-19-2014, 09:54 AM**

I have tried everything. Everything. I uninstalled and reinstalled the game again, and I disconnected my router and directly plugged in the Ethernet cable to my PC. I also ran the launcher in compatibility mode, as an administrator, with Read Only disabled, used Google DNS, deleted the patch folder, deleted the entire ARR folder.

Almost 6 GB of the patch files downloaded, and then this error came up.

Unable to download patch files.
[30413][10009][10019][19900][3]

Am I truly destined not to play this game? What do I do?! Cry

Coatleque · **08-19-2014, 10:06 AM**

I tried searching for the error myself and every available "fix" suggested has already been re-suggested here.

It looks like the problem is on Square's side of things, and the next most common suggestion is to just keep trying every 30 mins or so.

g0ne · **08-19-2014, 10:07 AM**

I'd like to point out that the benchmark for ARR is working just fine. Also, I checked some other PC games and they're running fine too. Everything is performing solidly.

I'm super frustrated and super annoyed right now. And I really think I'm going to blow a fuse now.

Why do you do this to me, ARR? Why? Cry

**Unnamed Mercenary** · **08-19-2014, 10:09 AM**

(08-19-2014, 09:54 AM)Eleni Wrote: Am I truly destined not to play this game? What do I do?!

If it's a mobile computer, like a laptop, you could try downloading it elsewhere. It might just be a case of a really bad ISP. I've seen other communities make "alternative" patchers, but your results may vary, and saying anything more about them could be a violation of forum rules.

If I had better upload speeds myself, I'd upload mine for you to try.Â

...is this the only computer that has patching problems? (Or if you have a spare laptop, it might help to install the game, patch it at a friend's house or so, and copy the folder back using an external hard drive or something)

g0ne · **08-19-2014, 10:14 AM**

(08-19-2014, 10:09 AM)Unnamed Mercenary Wrote:
(08-19-2014, 09:54 AM)Eleni Wrote: Am I truly destined not to play this game? What do I do?!

If it's a mobile computer, like a laptop, you could try downloading it elsewhere. It might just be a case of a really bad ISP. I've seen other communities make "alternative" patchers, but your results may vary, and saying anything more about them could be a violation of forum rules.

If I had better upload speeds myself, I'd upload mine for you to try.Â

...is this the only computer that has patching problems? (Or if you have a spare laptop, it might help to install the game, patch it at a friend's house or so, and copy the folder back using an external hard drive or something)

It's a desktop. My laptop is very old, possibly even nearing the end of its lifespan. I'm going to buy a new one for college soon, but I plan on buying an ultrabook, not a high end gaming laptop, too expensive.

Could an ultrabook suffice as an alternative to download the patches?

g0ne · **08-19-2014, 10:18 AM**

I'm just baffled at what the problem is, and why it hasn't gone away yet. I've been at this for three days straight now, and tried everything.

The only thing I can do is keep trying. But, slowly, I'm beginning to give up. It's ironic, really; I wanted to jump on the ARR bandwagon so badly, I was so excited when I got my copy of the game, but now I find it hard to even hope that this thing will work.

Coatleque · **08-19-2014, 10:20 AM**

(08-19-2014, 10:14 AM)Eleni Wrote: Could an ultrabook suffice as an alternative to download the patches?

Any computer could be used just for downloading. You wouldn't be actually playing the game on it, just installing it and opening the launcher.

The idea is that once the game is fully patched, you copy the install directory onto a thumb drive and copy it back down to your original PC and overwrite it with the now fully-patched files.

**Unnamed Mercenary** · **08-19-2014, 10:24 AM**

(08-19-2014, 10:20 AM)Coatleque Wrote:
(08-19-2014, 10:14 AM)Eleni Wrote: Could an ultrabook suffice as an alternative to download the patches?

Any computer could be used just for downloading. Â You wouldn't be actually playing the game on it, just installing it and opening the launcher.

The idea is that once the game is fully patched, you copy the install directory onto a thumb drive and copy it back down to your original PC and overwrite it with the now fully-patched files.

^this.

The full game is around 14GB the last time I checked. ..it might be a little larger after 2.3's patch.

g0ne · **08-19-2014, 10:28 AM**

Holy chocobo!! O_o!!

I opened up my launcher, and it recommenced the patching, no error, with 4776 MB worth of download left. I think that's the amount that was left before the previous error! I remember the total download size was above 10 GB, and with almost 6 GB done last time, the situation looks promising!

I'm going to cross my fingers and hope again!

Kage · **08-19-2014, 10:31 AM**

It's possible your ISP is unstable which is causing the launcher to have issues patching/updating as well as incomplete files.

I know when I'm having DSL issues at home and not using my hotspot to play that the launcher won't launch and give me a similar error.

g0ne · **08-19-2014, 10:33 AM**

[quote pid=103195 dateline=1408458258]

The full game is around 14GB the last time I checked. ..it might be a little larger after 2.3's patch.

[/quote]

The size of my download was above 10 GB, but nowhere close to 14 GB. Should I be worried about this? Undecided

g0ne · **08-19-2014, 10:35 AM**

(08-19-2014, 10:31 AM)ExKage Wrote: It's possible your ISP is unstable which is causing the launcher to have issues patching/updating as well as incomplete files.

I know when I'm having DSL issues at home and not using my hotspot to play that the launcher won't launch and give me a similar error.

I have a DSL connection too. I think I found the culprit. Angry

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Help!! FFXIV ARR won't play!

RPC has moved! These pages have been kept for historical purposes