Ten minutes after the office opens. First phone call of the day. "Good morning! Can I help you?" I say cheerily. Without skipping a breath, the person in the other end - obviously irate - states very angrily: "Yeah. I've got a problem."
You know how sometimes, there's just something that tells you "Today will test your ability to withstand the public."? Some kind of odd customer service premonition?
It has not disappointed.
You know how sometimes, there's just something that tells you "Today will test your ability to withstand the public."? Some kind of odd customer service premonition?
It has not disappointed.
