People in my generation / class range have actually never touched a computer except for in libraries. Possibly in computer labs. I think we forget that computers for the longest time were very much luxuries and that we were privileged to be able to use them.
Is it frustrating to need to explain to people things we find extremely simple? Yes.
You would expect them to have picked up something over the 5 years they worked on the machine? Yes.
Should they have taken Notes? Yes.
Is it frustrating to need to explain to people things we find extremely simple? Yes.
You would expect them to have picked up something over the 5 years they worked on the machine? Yes.
Should they have taken Notes? Yes.