
One major point to note is that when a new race is added to the game every single piece of equipment needs to be adjusted to fit them. Therefore it makes more sense to add something that a large portion of players will invest in rather than one that will only appeal to a tiny minority of players.
In terms of additional character customisation options for the existing races I'm all for more variety though I think there's just enough to appease all sorts of different tastes at the moment. WoW didn't have a whole lot of options but that didn't mean I couldn't make my character stand out and look distinct if I put some effort in. I feel the same way about FFXIV - which, funnily enough, has more options that WoW does even after WoW updated the original character models.
In terms of additional character customisation options for the existing races I'm all for more variety though I think there's just enough to appease all sorts of different tastes at the moment. WoW didn't have a whole lot of options but that didn't mean I couldn't make my character stand out and look distinct if I put some effort in. I feel the same way about FFXIV - which, funnily enough, has more options that WoW does even after WoW updated the original character models.