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Melkire · **06-10-2015, 05:09 PM**

(06-10-2015, 04:32 PM)LiadansWhisper Wrote:
(06-10-2015, 04:04 PM)Zhavi Wrote: Just um, out of curiosity, has anyone used Square Enix's support center email customer service, and if so how did it go?

I have an account issue and so far (after one failure) I am nervous about my chances for resolving it. Â I want someone to tell me it will all work out.

They get back to you, but I've never had it actually solve any of my issues. Â Whoever you speak to on the other end isn't always an English-as-a-first-language person, and a lot of the time they're just like, "Here's this number to call us, spend 4 hours on the phone trying to get help."

Depends on the severity of the issue, I think, as well as which avenue you use to contact support.

I had to retrieve an account of mine once due to shenanigans that had resulted in my forgetting the password while my account was associated with a long-since-discarded email address. I managed to get a hold of a Square-Enix support agent via live chat and they fixed the issue for me once I proved my identity.

Square Enix Support Center

RPC has moved! These pages have been kept for historical purposes