(06-16-2015, 10:39 AM)Gegenji Wrote: I worked at McDonalds before I enlisted. I can't say I was too fond of it, mostly because they were actively keeping me from any upward mobility - keeping me in the Drive Thru taking orders and cleaning trays. Oh, and they got mad strict with what you said over said Drive Thru when the new management came in (the original manager - the guy I liked - walked out after an altercation with them). I actually got sent home early because I would say "What size would you like that?" instead of "Would you like that super-sized?".
Apparently not up-selling at every possible opportunity was a bad thing.
That attitude is everywhere.
In my wasteland period between the last teaching gig and the current job, I'd applied for an ISP support position for the cable company in the next county over. Having been familiar with how those companies work, I asked during the interview how much of it was going to be about sales, during which the interviewer insisted that it wasn't that sort of position.
Fast forward a bit to the training period: Six weeks. Four of those weeks were about the billing system, ordering system and the company's product line. Week five - one single week - was dedicated to learning/navigating/using the actual support/monitoring programs, and the last week was open-call training.
Just before week three, we were specifically told that our job performance would specifically be tied into our ability to upsell products. To people with technical problems. People who wanted the stuff they HAD to work better, and who were inevitably going to be upset when they called.
Yes, they outright lied in the interviews. So, I stayed on their paid training until it was time to hit the call floor, and left, citing their deception in the interview as my reason. They really couldn't say anything, and to this day I don't feel a single dollop of guilt about bailing.
True story, bros.
"But in the laugh there was another voice. A clearer laugh, an ironic laugh. A laugh which laughs because it chooses not to weep."
![[Image: 3610850.jpg]](http://assets-cloud.enjin.com/users/1266293/pics/original/3610850.jpg)
