I've noticed even on the forums moderators taking passive aggressive jabs at certain people in the thread, or locking a thread or asking for an argument to stop only after throwing in their own two cents, and it comes off as a really petty attempt to get the last word in. I've also seen a lot of comments along the lines of--if not verbatim--"Stop complaining and we'll get to it faster," or "You being negative makes us want to deal with the problem less."
This is a really horrible attitude for moderators and I'd really like to see them stop making comments like this. Your job is to receive complaints and concerns from people here. While you may perceive it as proof of needless negativity, if folks are getting frustrated and upset, it's because they care about the RPC and are concerned with something that's happening, which should be a good thing. Yes, I understand it's frustrating to have people gripe at you while you're trying to fix something. I've been there. But making some snippy comment at people who are voicing concerns is a waste of your own time when you could be spending that time fixing what is upsetting them, and it only increases animosity toward the moderators.
People being rude to you may make you want to help them less. But guess what? Moderators being rude back to RPC members will make them want to respect and be polite to you less. It's an endless cycle, but once you've taken up the title of "moderator," it's your responsibility to be the bigger person and be the one to break the cycle. And if you need to vent, by all the means, go vent--but don't do it openly on the forums, and don't direct it toward the people who are trying to bring up an issue to you, even if not in the best of ways.
tl;dr - Stop tone-policing and do your jobs.
This is a really horrible attitude for moderators and I'd really like to see them stop making comments like this. Your job is to receive complaints and concerns from people here. While you may perceive it as proof of needless negativity, if folks are getting frustrated and upset, it's because they care about the RPC and are concerned with something that's happening, which should be a good thing. Yes, I understand it's frustrating to have people gripe at you while you're trying to fix something. I've been there. But making some snippy comment at people who are voicing concerns is a waste of your own time when you could be spending that time fixing what is upsetting them, and it only increases animosity toward the moderators.
People being rude to you may make you want to help them less. But guess what? Moderators being rude back to RPC members will make them want to respect and be polite to you less. It's an endless cycle, but once you've taken up the title of "moderator," it's your responsibility to be the bigger person and be the one to break the cycle. And if you need to vent, by all the means, go vent--but don't do it openly on the forums, and don't direct it toward the people who are trying to bring up an issue to you, even if not in the best of ways.
tl;dr - Stop tone-policing and do your jobs.
![[Image: NCtCate.png]](http://i.imgur.com/NCtCate.png)
