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I will say that they might just not have seen it. My FC and I all went into an LS we had set up after twenty minutes of trying to combat the chat scroll - and I for one turned say off entirely because it was giving me a headache. I doubt I'm the only person who did this either. I'm sorry you felt ignored but given the circumstances of the Gala last night you might not actually have been. Even when I don't turn off say at these events the chat scroll is so bad that I have to use coping mechanisms to even pay attention to the people around me., So I focus on three names and have to ask everyone else to poke me when they post. It's not ideal but I know people who are legitimately only looking for one or TWO names and can't handle anyone rocking up on top of that.