One thing I feel should be mentioned of course is that we as Roleplayers are somewhat of a minority in the game. I feel that typically there are three groups of people who play MMOs. People who play it just to play it, like any other game, they don't care about the story as much as they care about enjoying the game as a whole. This is, in my experience, the vast majority of players in MMOs; the quest text skippers, hardcore raiders, and character grinders who are focused entirely on endgame and don't really pay much attention to anything before that.
Next you have non-roleplayers who do still enjoy the storyline and play the game because of it. They read the quests, they watch the cutscenes, and they immerse themselves into the world. These are the second most common players in games.
Lastly you have us, not unlike the last type we enjoy the storyline, we immerse ourselves in the world, and we enjoy the lore. However unlike the last type we live by that lore, we try to make ourselves a part of it, to exist inside of it in some way and so because of that we feel somewhat entitled that the lore will remain consistent.
As far as fanservice and cameos go, type 1 won't care at all about it, if anything they'll love it, because to them this is just a game that now has stuff from another game they liked in it. Type 2 may have mixed opinions, on one hand they'll enjoy the fanservice, and many probably won't even care if it breaks lore to add it, but some may feel their immersion is being tampered with, ultimately though most of type 2 will be in the same boat as type 1. Lastly, type 3 (RPers) will feel as if anything that alters or betrays the lore is a complete and utter outrage (or at least many of us will) and will flame and rage against it vehemently.
Bare in mind this is just a broad generalization, and not everyone fits into these three categories. Some people exist in their own category, or are a mix of them (like myself, I'm more of a Type 1+3 mix). But the key point is that, type 3 are a major minority in the game, and if they did everything to just appeal to us then they'd be losing money. The best business strategy for SE is to appeal to type 1, and do a little to appeal to Type 2 and 3 in the process. It sucks, but that's the sad reality.
Next you have non-roleplayers who do still enjoy the storyline and play the game because of it. They read the quests, they watch the cutscenes, and they immerse themselves into the world. These are the second most common players in games.
Lastly you have us, not unlike the last type we enjoy the storyline, we immerse ourselves in the world, and we enjoy the lore. However unlike the last type we live by that lore, we try to make ourselves a part of it, to exist inside of it in some way and so because of that we feel somewhat entitled that the lore will remain consistent.
As far as fanservice and cameos go, type 1 won't care at all about it, if anything they'll love it, because to them this is just a game that now has stuff from another game they liked in it. Type 2 may have mixed opinions, on one hand they'll enjoy the fanservice, and many probably won't even care if it breaks lore to add it, but some may feel their immersion is being tampered with, ultimately though most of type 2 will be in the same boat as type 1. Lastly, type 3 (RPers) will feel as if anything that alters or betrays the lore is a complete and utter outrage (or at least many of us will) and will flame and rage against it vehemently.
Bare in mind this is just a broad generalization, and not everyone fits into these three categories. Some people exist in their own category, or are a mix of them (like myself, I'm more of a Type 1+3 mix). But the key point is that, type 3 are a major minority in the game, and if they did everything to just appeal to us then they'd be losing money. The best business strategy for SE is to appeal to type 1, and do a little to appeal to Type 2 and 3 in the process. It sucks, but that's the sad reality.
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