(08-25-2013, 03:03 PM)Divisor Wrote:(08-25-2013, 02:56 PM)Penny! Wrote: On a side note: When I try to watch the opening movie displayed at the start menu of the game I only get the bottom half of the screen. The top half is cut off with a black screen. Is that normal?
I learned how to fix that, actually! It's a bug with one of the Windows updates. You need to uninstall update KB2803821. (Note that this fix I found is for Windows 7.)
Quote:KB2803821 (or KB 2834904 if you're using WinXP) was intended to fix a security problem with WMV video playback - but unfortunately it also breaks WMV playback so the upper half of your video is black.
Since many games use WMV videos for cut-scenes, this have caused problems for many gamers.
IF you see this problem then I suggest uninstalling KB2803821 and hiding it so it won't be automatically reinstalled.
You can uninstall it from Control Panel -> System and Security -> View installed updates (it's under Windows Updates)Search for KB2803821 in the list and right click it to uninstall it.
To hide the update you must set Windows Updates to notify you of updates, but not automatically install them.
This can be done from Control Panel -> System and Security -> Turn automatic updating on or off (it's under Windows Updates) and selecting "Download updates but let me choose whether to install them" or "Check for updates but let me choose whether to download and install them"
Then open Windows Update and check for updates .. wait .. and open important updates, find KB2803821 and right click it and choose to hide it.
It will never bother you again.
If you don't have this problem just keep the security update installed and wait for
Microsoft to make a proper working patch - it's safer. Also don't download WMV video from shady sites and don't use Internet Explorer because it will display WMV video on webpages - other browsers won't.
A very helpfull post, kudos to you pall.
