Back in 1999, Verant launched EverQuest (before SOE bought out Verant). In the first month they had troubles like this so Verant bravely announced they'd give everyone an extra full 30 days. The mood in the community shifted and EQ instantly became the biggest MMOG on the block and persisted as the largest (aside from Lineage in Korea) for many years after that. Giving up one entire month's worth of sub time to 150,000 players (that was their early numbers) back then was huge. It was also exactly the right PR move to defuse a bad situation.
SE could take a lesson from history.
I wonder if server transfers will require you to pay to correct their mistakes? I sure hope not.
SE could take a lesson from history.
I wonder if server transfers will require you to pay to correct their mistakes? I sure hope not.
