I can't really speak on SE's support, but I haven't heard too many good things.
I can say, however, that NOTHING is as bad as Razer. Their support is horrendous and, honestly, I'd tell pretty much anyone to avoid buying products from them.
The first issue I had with one, the agent stopped responding to me in the middle of our conversation (e-mails). I sent several more and nothing. Called and was told that the information I gave was wrong (read the case number directly from the e-mail) and.. well. It was a horrid experience. Took me six months to get a replacement.
I can say, however, that NOTHING is as bad as Razer. Their support is horrendous and, honestly, I'd tell pretty much anyone to avoid buying products from them.
The first issue I had with one, the agent stopped responding to me in the middle of our conversation (e-mails). I sent several more and nothing. Called and was told that the information I gave was wrong (read the case number directly from the e-mail) and.. well. It was a horrid experience. Took me six months to get a replacement.
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