(12-28-2013, 02:03 AM)LiadansWhisper Wrote: Considering some of the other gaps in infrastructure in this game (ticket replies, the numerous bugs/exploits that have been being used by cheaters/botters/RMT), it doesn't surprise me that they haven't caught up.
Doesn't surprise me either but it's still disappointing. In contrast, I always found WoW's customer service to be great. I even got a character restored two years after I deleted her. Oh and there was that guy who drew a unicorn to get unbanned haha. Come on, SE, pick up your game.