
Yeah, I got myself into that mess. It's like my mom always used to tell me, "Always read the instructions, Goodfellow*."
But, it did get resolved, the system clearly works (almost too well), and the rep I communicated was only polite, prompt, and helpful. My advice to anyone dealing with SE Customer Support is swallow your frustration and treat them like people. They are way more timely and helpful that way.
*Not my real name.
But, it did get resolved, the system clearly works (almost too well), and the rep I communicated was only polite, prompt, and helpful. My advice to anyone dealing with SE Customer Support is swallow your frustration and treat them like people. They are way more timely and helpful that way.
*Not my real name.