RPC has moved! These pages have been kept for historical purposes

Moonlit · **06-29-2016, 11:52 PM**

So my friend is having a repeating issue trying to get the game to install on his computer. It stops downloading at 800MB. He says he does the following steps:

- Turn on the launcher, logs in.
- Stops ~ 800MB.Â

The error codes are as followed: Unable to download patch files. [30413] [25008] [20495]

He has:

- reset the router
- uninstalled the game and reinstalled
- rebooted and rebooted in safe mode
- forwarded all the ports that FFXIV uses to patch and run
- disabled anti virus and firewalls
- changed the 0 to a 1 in some file
- ran in XP compatible
- used wifi and wired

He also has a ton of space, so it's not his drive filling. Nothing has worked. I'm spreading this around to see if anyone else has encountered this problem and/or knows how to fix it. â™¥

*Apologies if this isn't the right place.

Haharomu Qiqiromu · **07-01-2016, 08:34 AM**

Sometimes reinstalling will not get rid of a corrupted patch file. Â He might need to uninstall the game and then make sure that the file that was downloading for the patch is also deleted and try to reinstall again.

As a side note...his drive isn't full is it?

Moonlit · **07-01-2016, 05:46 PM**

(07-01-2016, 08:34 AM)Eroll Stormcaller Wrote: Sometimes reinstalling will not get rid of a corrupted patch file. Â He might need to uninstall the game and then make sure that the file that was downloading for the patch is also deleted and try to reinstall again.

As a side note...his drive isn't full is it?

It isn't and he's tried that. :<Â
As it currently stands, there's apparently an ISP-SE problem where they go back and forth with blame. I was told that you either just have to keep continuously installing or try installing elsewhere. He's going to try the latter and see what happens.Â

Celise · **07-03-2016, 10:09 PM**

If it's an ISP problem, he might try making a VPN; I can't say for sure if that'd work, but that sounds dire enough to try.

Not sure how it's done, precisely.

Valence · **07-04-2016, 03:24 AM**

There is lots of software that just has to be installed, then just connect to a VPN server and that's it (just be aware that if you are using internet for something in the meanwhile, it will cut for a few seconds before getting to the VPN proxy and back up again).

Anyway, nothing easier.

Moonlit · **07-04-2016, 09:42 PM**

Thank you everyone for trying to help!

The only thing that seemed to help him was installing under a different ISP. So if anyone ends up trying all other steps -- like he had -- and still had no luck this would be the suggestion I'd provide.

Celise · **07-05-2016, 12:10 AM**

Yeesh! That's a heck of a problem. Glad he got it solved though!

Help My Friend?

RPC has moved! These pages have been kept for historical purposes