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Error 3102? - Printable Version

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RE: Error 3102? - Quuyn - 08-18-2013

(08-18-2013, 03:33 AM)Raccoon Wrote: O.O

I'm back in! How'd that happen?

Edit: Nevermind. That was cruel. It let me load all the way in and then punted me back to the menu.

And everyone's smiles, shrunk three sizes that day~

RE: Error 3102? - jubant86 - 08-18-2013

so basically they decided to fix other problems but instead of taking the servers offline at the same time to help all of us too... they figured screw all you guys until nobody can eventually log in? lol so sad. I think it's even weirder I can log into the Jap servers and log out but the NA servers say I'm logged in. How weird... Frustrated

RE: Error 3102? - Valtiere - 08-18-2013

(08-18-2013, 03:36 AM)LiadansWhisper Wrote: I rushed to the client and tried to log in...and it was like, "YOU SHALL NOT PASS."

And then booted me.  Cry

I did this too. Sad False hope.

On the other hand the Japanese server group seems to be offline now, or so I assume anyway - its not showing up anymore for me. Maybe they've taken them down rather than doing the same as they did for the NA ones?

Or maybe that's just wishful thinking.

*twitches*

I think I should take this as a sign to go to bed like a normal person...

RE: Error 3102? - LiadansWhisper - 08-18-2013

I have this small, glorious hope that Square's customer service/tech support will get better.  More communication is really needed.  I think a lot of companies don't realize how important it is to let their players know that yes, there's actual human beings dealing with the problem right now (even if we can't see or know them).

I also really hope they restart the freaking servers. :-\

RE: Error 3102? - Eilis Aubrey - 08-18-2013

I've been waiting at least 48 hours. The ratio of time spent, time lost, and time remaining is painful: 4 (played) / 51 (offline) / 21 hours left

RE: Error 3102? - Raccoon - 08-18-2013

(08-18-2013, 03:42 AM)LiadansWhisper Wrote: I have this small, glorious hope that Square's customer service/tech support will get better.  More communication is really needed.  I think a lot of companies don't realize how important it is to let their players know that yes, there's actual human beings dealing with the problem right now (even if we can't see or know them).

I also really hope they restart the freaking servers. :-\

There are people that aren't happy either way. If they do keep up constant communication, you get people that say, "Aren't there better things you could be doing? Like your freaking job?!" And then arguing commences. It does seem to distract people from the matter at hand though. Hm.

RE: Error 3102? - Quuyn - 08-18-2013

(08-18-2013, 03:42 AM)LiadansWhisper Wrote: I have this small, glorious hope that Square's customer service/tech support will get better.  More communication is really needed.  I think a lot of companies don't realize how important it is to let their players know that yes, there's actual human beings dealing with the problem right now (even if we can't see or know them).

I also really hope they restart the freaking servers. :-\

Whenever I get these issues with online games I just stop and think; "Okay... How would I fix this problem?" - Which is when I realize I'm frowning at developers and essentially taking them by the shoulders and shaking them violently, screaming; "I DON'T UNDERSTAND, JUST FIX IT. YOU CAN DO IT I KNOW YOU CAN, YOU CAN DO ANYTHING. JUST FIX IT."

...And that is what keeps me sane. Cause I know I wouldn't have a flipping clue as to what to do.

RE: Error 3102? - jubant86 - 08-18-2013

(08-18-2013, 03:40 AM)Lothaire Wrote: I did this too. Sad False hope.

On the other hand the Japanese server group seems to be offline now, or so I assume anyway - its not showing up anymore for me. Maybe they've taken them down rather than doing the same as they did for the NA ones?

Or maybe that's just wishful thinking.

*twitches*

I think I should take this as a sign to go to bed like a normal person...

Naw just wishful thinking. The JP server list isn't available after logging in, but the server status on the launcher says they are all up. I must say I was VERY impressed with this game up untill tonight. Got both my brothers to finally play the same game as me and here I can't even log in now to do that. I'm sure restarting their servers might fix a few of their other server errors too... I think they are Cactuar from this problem lol Tongue

RE: Error 3102? - Eilis Aubrey - 08-18-2013

I'm in EST, when's 12:30AM to 1:00AM PDT?

RE: Error 3102? - LiadansWhisper - 08-18-2013

(08-18-2013, 03:44 AM)Raccoon Wrote: There are people that aren't happy either way. If they do keep up constant communication, you get people that say, "Aren't there better things you could be doing? Like your freaking job?!" And then arguing commences. It does seem to distract people from the matter at hand though. Hm.

While that is true, the worst thing that can happen is for your playerbase to think they're being ignored.  Because in this day and age, they will get louder and louder and louder in an effort to be heard.  This also results in players leaving.  If paying customers believe that their problems and issues are being ignored by the people they're paying for access to the game, they stop playing.  Even just being sympathetic, while making it clear you can't fix the problem immediately, goes a huge distance when dealing with the public at large.

And if people behave like monsters because someone responds?  Ban them.  It works really well.

(08-18-2013, 03:44 AM)Koyu Wrote: Whenever I get these issues with online games I just stop and think; "Okay... How would I fix this problem?" - Which is when I realize I'm frowning at developers and essentially taking them by the shoulders and shaking them violently, screaming; "I DON'T UNDERSTAND, JUST FIX IT. YOU CAN DO IT I KNOW YOU CAN, YOU CAN DO ANYTHING. JUST FIX IT."

...And that is what keeps me sane. Cause I know I wouldn't have a flipping clue as to what to do.

Well, it's a beta and you expect these problems.  Still, it is disheartening as I have been sitting on the edge of my seat for weeks waiting for this beta and I JUST WANNA PLAY MAN!  Cry

I personally only get antsy when there's no response.  It's much easier when there's some kind of acknowledgement, even just a, "Hey, we know there are problems, so we're working on them!"  It's one of the reasons I've stayed with Blizzard for so long.  In that respect, I'm likely spoiled! Big Grin
(08-18-2013, 03:48 AM)EdwardTheRadical Wrote: I'm in EST, when's 12:30AM to 1:00AM PDT?

EST is 3 hours ahead of PDT.  So, 4am your time.

RE: Error 3102? - Eilis Aubrey - 08-18-2013

At least I'm going to have time to remake my character before release, counting early access. My friend put us on the wrong server (Coeurl) and now Gilgamesh is locked.

RE: Error 3102? - Quuyn - 08-18-2013

Haaah, nice signature Edward, but you haven't survived yet, you're still in the midst of the chaos~

RE: Error 3102? - Eilis Aubrey - 08-18-2013

(08-18-2013, 03:52 AM)Koyu Wrote: Haaah, nice signature Edward, but you haven't survived yet, you're still in the midst of the chaos~

Wah!

I got to 11 as Arcanist in 4 hours. It makes me weep that I'm unable to work on my other classes, though. Like Fisher (which I do in every MMO except for Guild Wars 2 because it's not there*) and Culinarian (* = same thing as Fisher).

Not to mention, but I'm giving up some major sleep for this. I pulled an all-nighter last night (16th to 17th) to find a resolution for the error (which was fruitless) and now here I am waiting for a maintenance that might not even solve the problem. The forum said they might have reset the servers at 5 AM yesterday because of the introduction of Phase 4 players, but that didn't happen, so I've given 2 nights to this error because I'm an insomniac and gamer. >.<

RE: Error 3102? - Eilis Aubrey - 08-18-2013

At least PAYDAY 2 came out, so that's something to kill time. Laugh

RE: Error 3102? - jubant86 - 08-18-2013

(08-18-2013, 03:57 AM)Kokobiri Tetebir Wrote: Wah!

I got to 11 as Arcanist in 4 hours. It makes me weep that I'm unable to work on my other classes, though. Like Fisher (which I do in every MMO except for Guild Wars 2 because it's not there*) and Culinarian (* = same thing as Fisher).

Not to mention, but I'm giving up some major sleep for this. I pulled an all-nighter last night (16th to 17th) to find a resolution for the error (which was fruitless) and now here I am waiting for a maintenance that might not even solve the problem. The forum said they might have reset the servers at 5 AM yesterday because of the introduction of Phase 4 players, but that didn't happen, so I've given 2 nights to this error because I'm an insomniac and gamer. >.<

I feel your pain man... I scheduled my weekend around being able to play this beta phase since I wont get to do early access... But I suppose if you really look at this phase as a stress test, we did our job and broke it Wink