Hydaelyn Role-Players
Error 3 Redeeming Issue - Printable Version

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RE: Error 3 Redeeming Issue - Vix - 08-21-2013

(08-21-2013, 04:37 PM)Firae Wrote: What if you got a RAAE code though? how do you fix that? if i may ask as my account is an NA one

Input your code again into the site (as if you never entered it in the first place).
I had that problem and reentering it got me the correct region code.


RE: Error 3 Redeeming Issue - Valtiere - 08-21-2013

If anyone is still getting the Error 3 problem, I found this on the Beta forums - it might help.

Quote:"What finally worked for me was editing my profile settings. Basically, after going to the pre-order code entry site and picking your language, it asks you to log in. After you log in (you may need to fill in some information) it'll take you to the code entry page.

Instead of entering the code, I clicked my newly chosen handle in the upper right corner of the page. That displayed a drop down, and I clicked the "My Profile" option. That took me to the profile details page.

I filled in the information there and noticed that my language was set to English (UK). I changed that to English (US), saved my information, went back to the pre-order page, and was able to enter in my code without any problems."

I was still getting the Error 3 this morning even though a lot of other people seem to be getting through just fine. After doing the above it actually fixed it for me.

I don't know if that's helpful for anyone else, but I thought it wise to share it on anyway; just in case.


RE: Error 3 Redeeming Issue - Chris - 08-23-2013

Forgot to mention this a day or two ago, finally got mine to redeem and got everything squared away. It just took me getting the Error 3 about five times in a row before it took the code and spit back out my 20 digit one to apply.