Hydaelyn Role-Players
Sq Enix Account Renewal Query - Printable Version

+- Hydaelyn Role-Players (https://ffxiv-roleplayers.com/mybb18)
+-- Forum: Final Fantasy 14 (https://ffxiv-roleplayers.com/mybb18/forumdisplay.php?fid=41)
+--- Forum: FFXIV Discussion (https://ffxiv-roleplayers.com/mybb18/forumdisplay.php?fid=12)
+--- Thread: Sq Enix Account Renewal Query (/showthread.php?tid=5044)



Sq Enix Account Renewal Query - Mongoose - 10-13-2013

Hi,
I'll most highly appreciate hearing from anyone who successfully renewed FFXIV with a lump sum 60 days or more.

I've been spending a lot of time on the
Square Enix Mog Station Support Center in an attempt to renew for 90 or 180 days. All it allowed me to do is recurring 30 days which occurred upon my entering the credit card information.

Searching all over the Mog Station website and derivative web pages hasn't yielded the magic page where I am to enter lump sum payment.

There is a bunch of narrative of so-called "crysta" but the about Crysta web page reads "COMING SOON" in the block for FFXIV, so this seems to imply that the use of purchased "crysta" currency(?) is not yet applicable for FFXIV specifically. Please correct me if I'm wrong.

A message posted to the Square Enix forum has gone unanswered.

Any assist will be most graciously appreciated.

Thanks much in advance, and thanks much for all the hard work and accomplishments of this, the roleplayers.com website.
Mongoose


RE: Sq Enix Account Renewal Query - Haven's Fox - 10-13-2013

Are you doing the single character 13$ option? I saw that one only had a single month plan.


RE: Sq Enix Account Renewal Query - Mongoose - 10-13-2013

Hi Haven's Fox, and thanks for replying,
(10-13-2013, 03:28 PM)Havens Fox Wrote: Are you doing the single character 13$ option? I saw that one only had a single month plan.

I re-looked under the account services, then subscription services tab,

They have me down for Standard, 8 characters per world, 180 days with credit card payment method. When I click next the page just reloads.
They have my credit card info on record from last month.
The service history is blank for Aug, Sep and Oct.
The World Transfer Service and Veteran Rewards did not happen.
Question becomes, in light of a 180 day Account Status, there must be another
step I should have followed to enlighten the SQ Enix staff that I desire to avail
myself of the Veterans Rewards.

Thanks again


RE: Sq Enix Account Renewal Query - KieairaKitty - 10-13-2013

Haven't tried to do more than 30 days, but I do know I had problems getting it to register with my pre-paid credit card, so I bought Crysta and that went through just fine.


RE: Sq Enix Account Renewal Query - Torvhan - 10-13-2013

When I signed up for the 60day recurring subscription the veteran rewards automatically were applied when the payment was processed, if you still have any free time, such as from activating your game later (your 30 free days) then your rewards will arrive in your mailbox after your free time expires.


RE: Sq Enix Account Renewal Query - Lament - 10-13-2013

In most countries, you actually can't buy Crysta. I'm in Brazil, and can't. I know Guam and Puerto Rico can't, either.


RE: Sq Enix Account Renewal Query - Haven's Fox - 10-13-2013

^ Ahh didn't know that about the waiting out your initial 30 free days. I started two weeks late with vacations so I'm just ending mine this week.