It is absolutely super important to have it in writing what is to be done in the event of a fail. Hell, it's super important just to have in writing the terms of the commission at all.
P1: So I give you mats + 5k, and you make <insert armor here> for me. Right?
P2: Right!
It's sort of annoying to do this every time, but -- and I know SE isn't Blizzard -- but in Blizz's case, spelling things out like this was often the only way to ensure there'd been a scam, and not just someone later regretting a gift. Considering you had to approve your trade request twice, it was pretty hard to later claim "Oh, I didn't mean to give them that much money / that many items / all of that!" but people did it, and it turned into big old he said - she said fights.
So spell it out, get it in writing, discuss what happens if the synth fails, and make sure the other person responds fully. TELL them why you're emphasizing it, if you must. If they suddenly balk, you probably didn't want to work with them anyway. If they're honest and decent people, they'll understand.
This gives you a leg to stand on if you need to go to SE and claim that someone stole your stuff.
P1: So I give you mats + 5k, and you make <insert armor here> for me. Right?
P2: Right!
It's sort of annoying to do this every time, but -- and I know SE isn't Blizzard -- but in Blizz's case, spelling things out like this was often the only way to ensure there'd been a scam, and not just someone later regretting a gift. Considering you had to approve your trade request twice, it was pretty hard to later claim "Oh, I didn't mean to give them that much money / that many items / all of that!" but people did it, and it turned into big old he said - she said fights.
So spell it out, get it in writing, discuss what happens if the synth fails, and make sure the other person responds fully. TELL them why you're emphasizing it, if you must. If they suddenly balk, you probably didn't want to work with them anyway. If they're honest and decent people, they'll understand.
This gives you a leg to stand on if you need to go to SE and claim that someone stole your stuff.