(10-19-2016, 08:15 PM)Lililove Wrote: It's because literally ALL of their books sold out within minutes and they immediately started making more because people are all but threatening murder if they don't get out fast enough >.>; Looking over some folks on various tumblrs and forums, it's a little scary at the amount how many people are foaming at the mouth about this.Â
Threatening for refunds, spamming their support line inboxes with ire and threats because of the typos or because things aren't shipping out fast enough...
Times like these I feel bad for FF14/SE. Even if I didn't have the lore book right now, I'd still be cringing. Some of it has just gotten disgusting and it's sad how many people seem okay with it.
I myself am not exactly spamming and making silly threats, but a store is a 100% customer-focused enterprise. I don't have the right to threaten them, no, but I do have the right to ask for a refund if I do not receive something as advertised. I understand the SE store is a boutique and not an Amazon-style warehouse, but not accounting for this volume of interest is not my problem, but theirs.Â
I'll still be paying the base price of the book, of course, but I will request that the delivery charge be refunded, or alternatively I pay for the speed of the shipping I received.
