So, after having had enough I sent my own email to the Square Enix store. I received the same automated response (typo included) from Sergio. I placed my order on the 17th and have yet to receive my book. I don't even have a tracking number. Not only that, but I saw that my order status had changed from 'validated' to 'shipped' even before my ship confirmation email was sent to me (I've been religiously checking my order history for updates). To say I'm less than pleased is an understatement right now.
