
I think if you cantact Sqaure-Enix, they should be able to offer advice. Even Game Stop should still have a record of your details. Did you pay for it with a credit or debit card? Do you have a physical receipt for the purchase? I am unsure if the preorder code came with the receipt or seperate.
Take the steps mentioned by Asyria. It many not solve you getting into early access as it's a bit late but that pre-order code also came with extra bonus items, right? Items you will now loose as well even though you paid for the entitlement to have them?
They might not be able to "print" new codes, but old codes should be on files. You'd think they keep a record of their transactions if they are a sensible company.
Take the steps mentioned by Asyria. It many not solve you getting into early access as it's a bit late but that pre-order code also came with extra bonus items, right? Items you will now loose as well even though you paid for the entitlement to have them?
They might not be able to "print" new codes, but old codes should be on files. You'd think they keep a record of their transactions if they are a sensible company.