![](https://ffxiv-roleplayers.com/mybb18/images/reksio/flecha.png)
Happened to me to, omg did I freak out!! So it is NOT your pre order code and it is NOT your early access code. It is your actual product code. If you bought box itll be on that, but it you ordered digitally I think it depends. I went through gamestop, so I had to go on the gamestop app and look at "my games" to get my product code. Who did you order through? I hope that helps a bit.
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