(09-02-2013, 02:57 PM)PerkPrincess Wrote:The problem you run into here it that they plan for X number of players to be on a server at one time. The X is based on the number of people they expect to be playing at what they believe will be peek hours. the number of characters they allow to be created (new characters only here, Alts mean nothing as the player cannot log into two at the same time) would be Y. And they get Y by looking at the number of people they expect to be on at "odd" hours. (meaning they plan for more people than the server can handle at one time, but they don't expect those people to all be on at once)(basically they are kiting the servers load trying to keep it mostly full at all hours to make a better community)(09-02-2013, 12:41 PM)DriftingFable Wrote: What I'd like to know, is why do servers have more characters linked to realms that do not have the space to support such a population?
Seriously, I've considered character creation slots and server slots to be one in the same for the longest time. When the server was full it generally meant no more characters would be accepted and its business as usual. I would still be able to log in and play, just that people couldn't join the servers we play on. None of that world is full business. And that is really the heart of this problem.
See, that doesn't work at all once the game ages a month or two, and we begin to see inactive accounts. Characters that just kinda stay in the server databases until such time the player logs back in.
Since not everyone is in the same time zone, they expect people with normal jobs to only be on at normal hours, those hours are the peek hours. The problem they are running into right now is that the number of players that joined the game is way above the number of people they planed for. So much so that even the JP servers have been overcrowded by the overflow of the NA/EU servers.
This means that not only did they not guess the correct number of people for the NA/EU, but they so under guessed it that all 50 of their servers are at max cap. and people are still locked out. This tells me that they need to add the capacity of another 15-20 servers for the NA/EU
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