EDIT: Issue resolved. I think. Finally got through to Customer Service.
Note: If this is in the wrong subforum, Freelance, then please correct my mistake.
Now, on to business. Having had an account scare some time back, I decided to go for the one-time password thing. I downloaded the security token app and things have been great so far.
I did a software update on my phone this morning and when I went to open the app, it wanted me to re-register, complete with a registration code. I come to find I can unlink and then re-register the app with some code from the SE account management page, but I can't access my account without the very one-time password that I cannot access.
I submitted a customer service ticket, but despite this being business hours, they claim that chat services are unavailable. So, I tried to submit another for phone contact, but this time they won't allow me to submit a ticket without first logging into my account, which you will recall I have no access to.
So essentially, tl;dr, to regain access to my one-time password, I need a one-time password which I cannot get without having a one-time password.
I feel like I've fallen down an electo-bureaucratic hole of absurd contradictions and impossible irreconcilability.
HALP PLOX!
Note: If this is in the wrong subforum, Freelance, then please correct my mistake.
Now, on to business. Having had an account scare some time back, I decided to go for the one-time password thing. I downloaded the security token app and things have been great so far.
I did a software update on my phone this morning and when I went to open the app, it wanted me to re-register, complete with a registration code. I come to find I can unlink and then re-register the app with some code from the SE account management page, but I can't access my account without the very one-time password that I cannot access.
I submitted a customer service ticket, but despite this being business hours, they claim that chat services are unavailable. So, I tried to submit another for phone contact, but this time they won't allow me to submit a ticket without first logging into my account, which you will recall I have no access to.
So essentially, tl;dr, to regain access to my one-time password, I need a one-time password which I cannot get without having a one-time password.
I feel like I've fallen down an electo-bureaucratic hole of absurd contradictions and impossible irreconcilability.
HALP PLOX!
