[Previously posted on 14 June 2017]
It's come to my attention that some new users are not receiving emails from the RPC, including the one to activate their accounts.
If this happens to you, please post in the Requests and Feedback forum (open to Awaiting Activation users) and I'll try to help get you sorted out!
Currently, this appears to be affecting users with email accounts from the following providers:
Once posting, an administrator/hardhat will ask to confirm some information about your account and then activate it manually. It is recommended to try switching the email account to another provider if this happens.
It's come to my attention that some new users are not receiving emails from the RPC, including the one to activate their accounts.
If this happens to you, please post in the Requests and Feedback forum (open to Awaiting Activation users) and I'll try to help get you sorted out!
Currently, this appears to be affecting users with email accounts from the following providers:
- United Internet
- web.de (part of United Internet)
- GMX (part of United Internet)
Once posting, an administrator/hardhat will ask to confirm some information about your account and then activate it manually. It is recommended to try switching the email account to another provider if this happens.