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Bloodwillow · **08-20-2013, 06:53 PM**

It's not only congestion that is giving errors now ...

EDIT:

People from NA are getting codes and then they are being accidently sent to the JP site to put them in .....

http://forum.square-enix.com/ARR-Test/th...applicable

http://www.reddit.com/r/ffxiv/comments/1..._intended/
UPDATE2 - yondaimee604

Quote:
IF YOU GET the ERROR: 3 message, KEEP TRYING you WILL get the code eventually (it took me 4 tries only). After you get the 12 digit code you WILL get the region error, this is NOT because of a mistake YOU did, this is because they accidentally sent EVERYBODY to the JPN site to redeem the code and not the NA site. As soon as they link the proper NA site, everything should and WILL work.

It seems there is more than congestion going on, so I thought to post this here (if this is somewhere else please remove this)

Apparently many from NA are getting sent EU related codes, which of course are getting a "wrong region" error.

http://forum.square-enix.com/ARR-Test/threads/109321-The-code-s-region-is-inapplicable

I would STRONGLY suggest for everyone to wait a day or so to see if this gets straightened out. Â I'd hate for anyone to go through more of a headache.

And if there is more word on how to fix this for anyone who did get an invalid code, I'll let you know too.

Desmond Aryll · **08-20-2013, 07:37 PM**

So I guess just wait then eh?

If anyone is successful, please post about it!

Domri Blackblade · **08-20-2013, 07:44 PM**

I would still wait a day even though that's crossed out. Even though the spamming through error 3 is working, a LOT of people are being mailed the wrong region early access codes. I personally won't be trying until tomorrow.

Felix Sideris · **08-20-2013, 07:49 PM**

On my fourth try with the error 3 jazz. Still wont accept it.
Oh, make that #4.

Hmm.. Sad

Â Are you sure you eventually will get in, and not that you are just lucky?

Edit: Whelp. I'm going to just wait till tomorrow. I have proof of my pre-purchase in case I need to prove it to square to redeem my stuffs.

Niteshade_Rune · **08-20-2013, 08:19 PM**

I'm opting to wait, early access is saturday after all. I figure if we catch it by thursday/friday we're good to go. Since i'm "assuming" that the open beta/phase 4 client is the same as launch and it'll patch up that should save time as well for those of us who were able to hit Phase 4 last weekend. It shouldnt take me long to patch it up on the pc and ps3 .

good sign though lol, as if the huge boom of folks during open beta werent a good sign, the fact their servers are getting hammered at the code page is good to. means many folks are giving them $'s which gets us more game heh.

Firae · **08-20-2013, 08:41 PM**

added my beta key but for some reason it won't give me the email i need for the early access key

Asyria · **08-20-2013, 09:09 PM**

1.0 people don't have to go through that right?
Cause.. I haven't got any code of any sort.
I hope I'm not supposed to?

Averis · **08-20-2013, 09:11 PM**

(08-20-2013, 09:09 PM)Asyria Wrote: 1.0 people don't have to go through that right?
Cause.. I haven't got any code of any sort.
I hope I'm not supposed to?

It was my understanding that only legacy got early access. Otherwise you need to pre-order. 1.0 players get 2 weeks of free game time at launch.

Gideon Aryeh · **08-20-2013, 09:54 PM**

They better get it together with their customer service this time around. Like seriously.

Bloodwillow · **08-20-2013, 10:23 PM**

I'm still looking through it all when I get the chance, so I'll make sure to update this with anything new.

For now, I would highly suggest waiting a day or so.

Moltove · **08-20-2013, 10:37 PM**

I'd rather have them screw all this up than the actual launch...then again, there's no stopping anything going wrong at launch, either.

I dunno. With SE, it's easy to blame them for poor customer service, but I feel like this side of SE is desperately trying to figure things out. There's no way I can picture Yoshi=P finding out about this, asking what's going on and being content with the answer and doing nothing...

Bloodwillow · **08-20-2013, 11:02 PM**

Whew over 170 pages ...

Found this Dev/Mod one

http://forum.square-enix.com/ARR-Test/threads/108864-Early-access-registration-is-now-online%21?p=1326067&viewfull=1#post1326067

Hvinire
Community Rep

Join DateApr 2013Posts234

Quote:We sincerely apologize, but the pre-order redemption site is experiencing very high traffic which we are currently working to resolve. We are adding additional bandwidth and server capacity to ensure that all customers will be able to redeem their pre-order codes as soon as possible. Early Access starts on August 24th at 2am PDT, and Square Enix is working hard to ensure that all FFXIV pre-order customers will be able to download and play the game.Â

As well asÂ

http://forum.square-enix.com/ARR-Test/threads/108864-Early-access-registration-is-now-online%21?p=1326310&viewfull=1#post1326310

Hvinire
Community Rep

Join DateApr 2013Posts234

Quote:We're aware that some NA users are receiving EU-region codes and are working to address that as well. We'll be sure to keep you updated.

Bloodwillow · **08-21-2013, 11:51 AM**

This was posted on their Twitter 11h ago:

FINAL FANTASY XIVÂ â€[ltr]@FF_XIV_EN[/ltr]11h
We have temporarily suspended the ability to redeem codes on the pre-order site while we continue to investigate the ongoing issues.

EDIT: Wanted to add, nothing new about this on their Twitter, so not sure if it is still down or not. Continuing to look over the forums.

K'nahli · **08-21-2013, 12:44 PM**

According to the e-mail I got you can redeem your early access when trying to log in instead of doing so early on the site. Why is there so much panic? x_x

Bloodwillow · **08-21-2013, 12:49 PM**

(08-21-2013, 12:44 PM)K Wrote: According to the e-mail I got you can redeem your early access when trying to log in instead of doing so early on the site. Why is there so much panic? x_x

Cause no one got any e-mail I assume.

Codes are from wrong regions so people are region locked (ie NA are getting UK codes so don't work)

PS3 users are getting PC games

There is alot. Â And I never got any e-mail at all after pre-ordering it about 3 months ago /shrugs Â VERY few are regestering fine.

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