As far as drama between shells goes... everyone is biased and has their point of view, and all parties involved will always present themselves in better light than those who they are arguing with. While I do believe there is only one right/truth to the matter, it's extremely difficult to get to (esp online) because of the things I mentioned and ego on top of that. Best thing for the Coalition to do IMO is try to be a friendly place for any RP'er. If it's not then after the first couple of destructive dramas, bans, anger, misunderstandings etc. this place will be a ghost town. Neither group will feel comfortable here, and as more dramas hit the community will drift further away from each other. To counter this I think the best thing to do would be to listen and understand each side, and make each side understand why the other is upset, while keeping things positive so that neither group hates the RPC itself for anything (like choosing sides for example).
I’m the bullies you hate, that you became.