(08-20-2013, 12:22 PM)Sini Wrote: PC digital version, from the SE store.
Ok, the email should be from digitalriver ([email protected]). Click the email, scroll down to the very bottom. 4 blocks of text up it will say:
Product SKU: PC Download
Product Name: FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package
Qty Ordered: 1
Amount: $0.00
Serial Number/Product Code: xxxxxx-123-xxxxxx-456
That is your pre-order code. If that is not there then yes there is a problem and you should email them.