(08-20-2013, 04:54 PM)LiadansWhisper Wrote:(08-20-2013, 04:49 PM)Lothaire Wrote:(08-20-2013, 02:27 PM)Naunet Wrote: Can someone help me? The beta forums are being rather unresponsive.
Whenever I try to log in on the preorder.na site, it just takes me to this page:
Which... is very silly, considering I've already filled out all of that information (obviously - I've been posting on the beta forums as Naunet). My partner didn't run into this, so I'm very confused. I can log in at this link just fine, but there doesn't appear to be anywhere to input a registration code on that page.
Halp? @.@
I have the same thing and it honestly has me a little worried. When I use the log-in details for my actual service account (this link) to log-in to the registration one (which appears as you say to be a different site - if you complete that form there it'll finalise the set up of an account there) it lets me log in, but it doesn't show my 1.0 FFXIV game under the games listing. I can see the game account on my service account, but not that other site despite using the exact same log-in details. Which leaves me concerned as to whether putting in the pre-order code is going to work or not.
The two accounts are not connected.
They aren't connected at all.  You can use the same information in both, or use completely different information.  The nationally-affiliated account has absolutely nothing to do with whether or not you get Early Access.  The 20-digit code you get from entering the 18-digit code in the pre-order site needs to be entered into your service account.  As long as your service account actually has the code entered, and reflects that you have early access, you have early access.
Again, the two accounts are not connected.  Which is dumb, and confusing, but there you have it.
Edited to Add: I realized that this is just...I get confused reading my own post.
Okay. So. You pre-ordered the game. YAY! You should have either a) received a receipt with an 18 digit code on it (if you ordered from Square US, you should have gotten it, and I hear Amazon was doing the same), or b) gotten an email from your vendor with the code.
That is the 18-digit code. You are meant to take that code and go to the pre-order site and enter it in. If all goes well, you should get a second code that is 20 digits long.
That 20 digit code needs to be entered on your service account. As long as the 20 digit code is attached to your service account, you will get early access.
That just seems... so confusing. O.O I am easily confused at the best of times but this is... ugh.
So, if I'm getting this right - I can put the pre-order code that is in the e-mail into the pre-order website, which is attached to the nationalised site. That will give me a second code, which I then log-in to my service account and input there?
And that should give me early access on that account?