
Sorry you are having this problem. Regarding the cost of calling - I use Google Voice to make international calls from my cell phone and it costs 2 cents per min to call the UK from the US. I have also used it to make calls to Korea last year and I think that was the same rate.
Once you have signed up for the voice service and downloaded the app to your phone you load some dollars onto the account which will sit there as credit if you don't use it all up. It's a hassle you shouldn't have to go though, but once it is set up you will have easy access to cheap international calls, and will know exactly how much it is costing you.
Hope it gets sorted out soon, good luck.
Once you have signed up for the voice service and downloaded the app to your phone you load some dollars onto the account which will sit there as credit if you don't use it all up. It's a hassle you shouldn't have to go though, but once it is set up you will have easy access to cheap international calls, and will know exactly how much it is costing you.
Hope it gets sorted out soon, good luck.