
Well, I just spent 50 minutes on hold to the CA support center, only to be told my account is a European one which they don't handle... Then proceeded to call the European center and be told by an automated system that they are not taking any calls today and will respond by email or chat. 
Seriously.. Worst customer support experience I've -EVER- had with anything. Normally I wouldn't be so annoyed but being forced to make international calls and wait around on hold for quite a while is pretty bothersome / expensive.
It would probably have been easier and cheaper just to buy a new copy of the game and start anew by now.
...Sorry, just had to vent a wee bit there.

Seriously.. Worst customer support experience I've -EVER- had with anything. Normally I wouldn't be so annoyed but being forced to make international calls and wait around on hold for quite a while is pretty bothersome / expensive.
It would probably have been easier and cheaper just to buy a new copy of the game and start anew by now.
...Sorry, just had to vent a wee bit there.