I think Steps got covered in here earlier but... it really is just a matter that it's an execution fight that requires people to do what they need to do. And, with a PuG, that's a sketchy situation.
Kind of the same reason I get on edge whenever I get the Ultros/Typhon fight. The DPS HAS to be on the ball with the water and the shurikens. You have one imp that's not doing what they're supposed to or dying... then it's very difficult to continue. You either have to hope the other imps got an extra stack of water (doable in the first part, dunno about the second)... or "cheese" the sneeze mechanic to bypass it and move on. And boy was I happy to find out about that second one so we can stop restarting the fight over and over again due to DPS negligence.
What makes Steps worse than that is... there's no "reset." With Typhon, he sneezes and we start anew. If the adds get out of hand or the dragon-killers don't get fired or what have you, there's no quick reset. You have to wait the entire fight out to try again. Yes, you can sometimes recover - I was actually in a Steps on Judge where we missed with all the dragon-killers (guy kept firing too late), but still poured out enough DPS to barely drop the guy just before he broke the gate.
Most people are doing Trials for a quick in and out. A Garuda or Ifrit or Titan or Leviathan. Get into one of the Trials where actual mechanics are involved - especially if there's new folks - and many are far too willing to eat the cooldown timer rather than have to deal with what they see as a potential headache at best and a futile waste of time at worst.
Kind of the same reason I get on edge whenever I get the Ultros/Typhon fight. The DPS HAS to be on the ball with the water and the shurikens. You have one imp that's not doing what they're supposed to or dying... then it's very difficult to continue. You either have to hope the other imps got an extra stack of water (doable in the first part, dunno about the second)... or "cheese" the sneeze mechanic to bypass it and move on. And boy was I happy to find out about that second one so we can stop restarting the fight over and over again due to DPS negligence.
What makes Steps worse than that is... there's no "reset." With Typhon, he sneezes and we start anew. If the adds get out of hand or the dragon-killers don't get fired or what have you, there's no quick reset. You have to wait the entire fight out to try again. Yes, you can sometimes recover - I was actually in a Steps on Judge where we missed with all the dragon-killers (guy kept firing too late), but still poured out enough DPS to barely drop the guy just before he broke the gate.
Most people are doing Trials for a quick in and out. A Garuda or Ifrit or Titan or Leviathan. Get into one of the Trials where actual mechanics are involved - especially if there's new folks - and many are far too willing to eat the cooldown timer rather than have to deal with what they see as a potential headache at best and a futile waste of time at worst.