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Regarding Results of Maintenance (Sep. 4)

Taeh Niumoenwyn

By Taeh Niumoenwyn,
in FFXIV News

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erosskye

erosskye

Posted
Posted

Found this floating around. Test it an pass it around. 

 

SO There is a rumor going around that you can fix your 3102 if a friend invites you to a party and whispers you a message while you're offline (this is what my viewers have told me and it did in fact fix my problem.

 

 

 

~navi

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YesGood

YesGood

Posted
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Every game has bugs in it through all of its stages and they still have 'bugs' in them when they launch. The developers just go 'Oh, that's AD (as designed)' at which point those bugs become easter eggs and weird finds.

 

I really wish the game'd come out but I'm not entirely sure why they just don't prevent EVERYONE from logging in while they work and stop having to worry about, likely, a flood of reports and tickets about not being able to log in. I mean, I know the people paid and what not but they can be refunded their time and it seems like it would just be easier to boot everyone off instead of trying to fix something while people are thrashing wildly around and breaking everything all over again with the sheer mass. Just fix it without the pretense of letting some of the people play some of the time and be done with it.

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erosskye

erosskye

Posted
Posted

It's not a failure on SE's part. It's not really a -failure- on anyones part.

 

We were talking about this in Vent last night while the servers were down. It's very likely - infact, probable - That SE has had the hardware for the servers they implemented since EA at the latest. It's not as simple as getting the hardware and you're done though. They still have to test the hardware for any errors, get the right software loaded onto it, get it setup, get it wired in. It's a goodsized process to go through for all of that.

 

As for the server load issues.. Yes, you can blame that on the AFKers and lack of an AFK timer. But, what it boils down to is the game itself, and 1.0.

 

I mean, you look at what 1.0 had for a playerbase when it fell (I don't know the numbers, but I'll guess 200K~). Then, take into account what they had for closed beta (200-300K~?), and what they had for open beta and early access (500K~ then dropping in EA back to what CB had, I'd guess.)

 

We didn't have ridiculous load issues in the betas. In EA, there was -some-. NOthing more than you'd expect from a new MMO. SE handled those relatively well.

 

Then all of a sudden, launch hits us, and the floodgates open. Hundreds of thousands of players are trying to log in. SE's scrambling to hold their own - And, yes, they're not doing a very good job.. But they're working on it. The game has -so much- more activity than they could have anticipated.

 

I dunno. Just my thoughts on it.

 

Pretty much this, yeah.

 

Someone asked me how other MMO launches have been worse. The difference between this and other MMO launches is that a lot of those launches had various bugs in game. Other than connection issues with servers being overloaded, FFXIV is relatively bug free from what I've seen. That's insane. It's crazy how smoothe the game is once you get logged in. It's such a good game that everyone wants to play it and that's what's causing the bugs we are facing. It really is so good that it's causing its own problems.

 

Edit: And before anyone points out the duty bugs we've been plagued with, I would point out that those ARE server connection bugs from too many people assaulting the duty servers.

It's not insane it's bug free. It wasn't bug free the first time around.  They spent almost three years fixing the actual game. If it had bugs now square would have to avoid go hide in a closet.

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lady2beetle

lady2beetle

Posted
Posted

Every game has bugs in it through all of its stages and they still have 'bugs' in them when they launch. The developers just go 'Oh, that's AD (as designed)' at which point those bugs become easter eggs and weird finds.

 

I really wish the game'd come out but I'm not entirely sure why they just don't prevent EVERYONE from logging in while they work and stop having to worry about, likely, a flood of reports and tickets about not being able to log in. I mean, I know the people paid and what not but they can be refunded their time and it seems like it would just be easier to boot everyone off instead of trying to fix something while people are thrashing wildly around and breaking everything all over again with the sheer mass. Just fix it without the pretense of letting some of the people play some of the time and be done with it.

 

In theory that would work but it depends on the bugs. A lot of the problem here is the volume of people. You can't test the floodwalls when it's calm as glass outside. And you can't find the bug fixes if people aren't finding the bugs for you. And you can't find bugs or bug fixes if the entire server is turned off. True this is what the betas are intended for but since we are past beta, they really can't fix the problems without the servers being online.

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YesGood

YesGood

Posted
Posted

Every game has bugs in it through all of its stages and they still have 'bugs' in them when they launch. The developers just go 'Oh, that's AD (as designed)' at which point those bugs become easter eggs and weird finds.

 

I really wish the game'd come out but I'm not entirely sure why they just don't prevent EVERYONE from logging in while they work and stop having to worry about, likely, a flood of reports and tickets about not being able to log in. I mean, I know the people paid and what not but they can be refunded their time and it seems like it would just be easier to boot everyone off instead of trying to fix something while people are thrashing wildly around and breaking everything all over again with the sheer mass. Just fix it without the pretense of letting some of the people play some of the time and be done with it.

 

In theory that would work but it depends on the bugs. A lot of the problem here is the volume of people. You can't test the floodwalls when it's calm as glass outside. And you can't find the bug fixes if people aren't finding the bugs for you. And you can't find bugs or bug fixes if the entire server is turned off. True this is what the betas are intended for but since we are past beta, they really can't fix the problems without the servers being online.

 

You're right. It just seems like it would be easier to try a fix then open the servers and let people come in, if not, do it again. It just seems they're getting hopes up and trying to micro-correct it in tiny increments so that the servers might be able to hold juuuuust a bit more after the last person gets in there.

 

I know that's impossible and ridiculous of me to think. ^.^;

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lady2beetle

lady2beetle

Posted
Posted

You're right. It just seems like it would be easier to try a fix then open the servers and let people come in, if not, do it again. It just seems they're getting hopes up and trying to micro-correct it in tiny increments so that the servers might be able to hold juuuuust a bit more after the last person gets in there.

 

I know that's impossible and ridiculous of me to think. ^.^;

 

Someone told me years ago that the first sign that an MMO is failing is when they have to condense their servers. True or not, it's that reputation that every MMO wants to avoid at all costs and very few successfully avoid. I think that's what they are trying to do, honestly.

 

TOR was the same way at launch. People screamed and bitched and screamed for them to open new servers and they finally had to do just that. It was, what, a year before they had to turn around and condense their servers again? Less than that, I think. It is for that reason that SE is trying to open the bare minimum of servers in that first month. Because they know that after the first month, the number of subscribers will drop off. And they can't afford the reputation of having to condense servers again only a month after launch.

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YesGood

YesGood

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Aren't they worried about how many people who are already playing or who haven't started yet getting too frustrated and leaving early? I mean, I imagine they must be and the game's only been out for what... a week and a half? But people are impatient.

 

It seems like the cross-server thing they implemented on WoW which may exist in FF, would just help out so much with not having to worry so much about how many servers you have. I don't think anyone expected like twenty new servers, three just seems like such a small number, right?

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AkhutaiAngura

AkhutaiAngura

Posted
Posted

I was really hoping to get on Balmung but they have locked it to new characters. Gilgamesh too.

 

*sniff sniff* I hope maybe a third server is picked?

 There's been talk in other threads of people gathering on another server. The RPC won't support it, or advertise it - So that third server will get little to no 'new' players, but, it's a decent temporary fix. I'm sure someone else will post links to the threads, as I don't have them handy.

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lady2beetle

lady2beetle

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Posted

Aren't they worried about how many people who are already playing or who haven't started yet getting too frustrated and leaving early? I mean, I imagine they must be and the game's only been out for what... a week and a half? But people are impatient.

 

It seems like the cross-server thing they implemented on WoW which may exist in FF, would just help out so much with not having to worry so much about how many servers you have. I don't think anyone expected like twenty new servers, three just seems like such a small number, right?

 

The cross-server thing might help, but I would assume it would require hardware while will take time to implement.

 

The problem with people leaving is that, as you said, they are impatient. But why are they leaving? Because they can't play. Given a month, that will be handled and all but the most stubborn ones will return. And if the game is still great, those most stubborn ones will be lured back by their friends. The players may be impatient, but SE isn't.

 

 

((On a side note, a coworker just came by and saw this website up and asked me about it - I might have another recruit! Mwahahahahaha))

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Yloise

Yloise

Posted
Posted

Right now I just tried to make a new character, and Balmung and Gilgamesh are not accepting new characters at this time.

 

The status update on the front of the patcher states a whole list of what is 'closed' to new players.

 

At least my char on ifrixit(sp) will keep me occupied in the meantime.

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herotheory

herotheory

Posted
Posted

Right now I just tried to make a new character, and Balmung and Gilgamesh are not accepting new characters at this time.

 

The status update on the front of the patcher states a whole list of what is 'closed' to new players.

Oh, I know. I'm asking if anyone knows if this restriction will be alleviated gradually.

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Rue

Rue

Posted
Posted

Speculating: I hope so.

 

For a definite answer I am still looking through threads on the SE forums for clarification.

 

Sadly the only way I've seen new character to be made is right after maintenance but you have to be fast, my friend just barely got her character made when the game came out of maintenance last night, I logged in 2 mins after she did, and there was a que already.

do it eve online style. One big world, all hardware servers supporting it.

 

Eve isn't one big server though, they have hundreds and hundreds of instances supported by multiple servers, also they have more then one world now. I think it's like 5 Worlds? If one gets full or unbalanced they stuff you in another.

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herotheory

herotheory

Posted
Posted

Speculating: I hope so.

 

For a definite answer I am still looking through threads on the SE forums for clarification.

 

Sadly the only way I've seen new character to be made is right after maintenance but you have to be fast, my friend just barely got her character made when the game came out of maintenance last night, I logged in 2 mins after she did, and there was a que already.

do it eve online style. One big world, all hardware servers supporting it.

 

Eve isn't one big server though, they have hundreds and hundreds of instances supported by multiple servers, also they have more then one world now. I think it's like 5 Worlds? If one gets full or unbalanced they stuff you in another.

 

That's unfortunate :( I can only hope perhaps sometime tonight they lift some of those character creation restrictions.

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Chisae

Chisae

Posted
Posted

do it eve online style. One big world, all hardware servers supporting it.

 

I could just imagine what the cities would look like with *thousands* of afkers litering the walkways. You wouldn't be able to see the forest for the trees. lol

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FreelanceWizard

FreelanceWizard

Posted
Posted

Right now I just tried to make a new character, and Balmung and Gilgamesh are not accepting new characters at this time.

 

The status update on the front of the patcher states a whole list of what is 'closed' to new players.

Oh, I know. I'm asking if anyone knows if this restriction will be alleviated gradually.

 

During other phases of beta, and even shortly after launch, the restrictions on character creation were periodically lifted. SE is trying to avoid too many new characters in the starting zones, which could cause a zone crash. So, yes, I would expect that over time (hopefully outside of peak hours) the restriction will be lifted for a time. Eventually, as characters level out of those zones, the restrictions should be fully lifted.

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