Transfer of EU Data Center (CHAOS) to Europe

[Kage]

Some more of the complete info here.

 

October 2015 is approaching, which in the timeline YoshiP and others have talked about, is the move of the EU servers to be physically located in the EU.

 

All worlds in Chaos Data Center will undergo a 3-5 day maintenance to accompany this...

Affected worlds: Cerberus / Lich / Moogle / Odin / Phoenix / Ragnarok / Shiva / Zodiark

 

The transfer will be done automatically.

 

If you are on the affected worlds and have a subscription, your subscription will be extended for the number of days the maintenance takes.

 

For those in Chaos data center who do not like being forced into this move or are NA players playing on Chaos, it's possible you might see the delay in actions and have more lag. If so, a free World transfer is being transferred for the character IN a Chaos data center world TO Elemental, Mana, Gaia, Aether or Primal data centers for one week.

 

To ensure that players living in Europe have a more enjoyable experience in FINAL FANTASY XIV, an additional data center has been established in Europe. The Chaos data center, which has been recommended for European players, will be transferred to this new location. Furthermore, all Worlds within the Chaos data center are scheduled to undergo maintenance for three to five days while the transfer takes place.

 

Overview

The Chaos data center recommended for European players will be transferred to a new location based in Europe. All character data saved on the Chaos data center will be transferred automatically. There will be no need to change settings on the launcher or in the Data Center Selection interface after logging in, nor will you be required to undergo additional procedures prior to the transfer.

 

Data Center Locations

 

               Before         After

Elemental Japan                Japan

Gaia        Japan                Japan

Mana        Japan                Japan

Aether North America North America

Primal North America North America

Chaos North America Europe

 

Players residing in Europe should experience reduced network latency and lag when playing on any Worlds within the Chaos data center.

 

Maintenance

In preparation for the relocation of the Chaos data center, all character data must be transferred to the new data center location. To facilitate this transfer, the Chaos data center and all associated Worlds are scheduled to undergo maintenance for three to five days. An announcement will be made at later date when the maintenance schedule has been finalized.

 

Worlds Subject to Transfer

Cerberus / Lich / Moogle / Odin / Phoenix / Ragnarok / Shiva / Zodiark

 

Subscription Period Extensions

In order to compensate players inconvenienced by this extended maintenance, those who meet the following requirements will have their subscriptions extended by the number of days required for maintenance:

 

Service accounts containing characters on the Worlds within the Chaos data center (Cerberus / Lich / Moogle / Odin / Phoenix / Ragnarok / Shiva / Zodiark) before Friday, September 18, 2015 at 9:00 (GMT).

Service accounts with an active subscription.

 

World Transfers

Because the Chaos data center is being relocated, certain players may find they are no longer playing on a desirable World. In order to address this issue, players will be allowed to transfer from Worlds within the Chaos data center to Worlds within the Elemental, Gaia, Mana, Aether, or Primal data centers free of charge for one week.

 

Residents in the North American region playing on the Chaos data center may begin to experience issues with latency after the transition. We ask that you try the game after the transfer, and if you experience connectivity issues disruptive to gameplay, consider using the free World transfer service while it is available.

 

* The free World transfer service will not apply to characters moved from the Elemental, Gaia, Mana, Aether, or Primal data centers to the Chaos data center.

 

As with normal World transfers, more than three days must have passed since last using this service. Please note that when applying for a World transfer via the FINAL FANTASY XIV: Mog Station, the total balance for any characters transferred from the Chaos data center should appear as $0.00. If your total balance is not $0.00 before finalizing your transaction, please confirm you are transferring characters from Worlds applicable to the free World transfer service.

 

Please review further details on the World transfer service before applying.

(http://sqex.to/Pdp)

 

We apologize for the inconvenience of extended maintenance on the Chaos data center. Ensuring an enjoyable gaming experience for all players across the world is very important to us, and we thank you for your patience and understanding.

 

 

 

[mongi291]

A little off-topic, but still.

I don't know if this can work... But if you get a free transfer, you could potentially create a character on the Chaos Data Center before the maintenance and transfer it to Balmung to bypass the restrictions, for free.

[Kage]

A little off-topic, but still.

I don't know if this can work... But if you get a free transfer, you could potentially create a character on the Chaos Data Center before the maintenance and transfer it to Balmung to bypass the restrictions, for free.

If they did this, they would also need to create characters very soon to make sure they meet the window and are eligible (3-days old and able to interact with players)

[mongi291]

A little off-topic, but still.

I don't know if this can work... But if you get a free transfer, you could potentially create a character on the Chaos Data Center before the maintenance and transfer it to Balmung to bypass the restrictions, for free.

If they did this, they would also need to create characters very soon to make sure they meet the window and are eligible (3-days old and able to interact with players)

Well, if a character is created now it would be probably eligible for the free transfer.

[Kage]

 

Mid-October.

 

If you want to try out the free transfer, make sure your character is made and able to speak to players!

[PSDuckie]

Thank you so much for this info!  I'm waiting for the free transfer to happen before I transfer my RP character to Balmung, and it's really nice to know when that will actually be.

 

And yes, I did create that character on Shiva specifically to take advantage of the free transfer. I'll let you know whether it works or not.

[-no longer matters-]

I can confirm the free transfers from Chaos do in fact work. I just moved 3 level 1 alts over FOR FREE to Balmung

[K'nahli]

I wanted two friends to take advantage of this from back when it was announced but their subscriptions are currently inactive and when I went to the Mogstation to verify everything was above board first, I noticed that Balmung wasn't listed. The hopeful side of me wonders if this is because I already have all eight slots occupied on Balmung, but apparently the World Transfer System was adjusted some time ago so that you could not move to a world that has Creation Restrictions currently imposed against it, which is practically all of the time in the case of Balmung.

 

Could I trouble anyone to see if Balmung is at least listed for them should you not have all eight slots taken? I guess anyone who successfully transferred did so soon after today's maintenance when the servers were open, however.

[-no longer matters-]

I wanted two friends to take advantage of this from back when it was announced but their subscriptions are currently inactive and when I went to the Mogstation to verify everything was above board first, I noticed that Balmung wasn't listed. The hopeful side of me wonders if this is because I already have all eight slots occupied on Balmung, but apparently the World Transfer System was adjusted some time ago so that you could not move to a world that has Creation Restrictions currently imposed against it, which is practically all of the time in the case of Balmung.

 

Could I trouble anyone to see if Balmung is at least listed for them should you not have all eight slots taken? I guess anyone who successfully transferred did so soon after today's maintenance when the servers were open, however.

Read my post right above you.  I just transferred in 3 this morning.

[K'nahli]

Read my post right above you.  I just transferred in 3 this morning.

 

The thing is that you did that this morning around the time, I presume, that character restrictions had been briefly released following the maintenance - same as they had been for a friend of mine who wanted to prepare an alt for a potential, future Viera ^^

 

I would be very surprised if Balmung was still open right now, so I'm curious if it is still listed there because I saw that Mateus was closed yet found that, unlike Balmung, it was listed. Also I saw no comment on the Transfer Guidelines explicitly stating that transfers to congested worlds were not permitted, only transfers to worlds that had already reached the maximum creation quota(i.e 8 characters in my case).

[Kage]

it's still Open.

 

[Oli!]

Huh, didn't even know free transfers were being offered.

 

I wonder if they'll still be open in three days.

[-no longer matters-]

Read my post right above you.  I just transferred in 3 this morning.

 

The thing is that you did that this morning around the time, I presume, that character restrictions had been briefly released following the maintenance - same as they had been for a friend of mine who wanted to prepare an alt for a potential, future Viera ^^

 

I would be very surprised if Balmung was still open right now, so I'm curious if it is still listed there because I saw that Mateus was closed yet found that, unlike Balmung, it was listed. Also I saw no comment on the Transfer Guidelines explicitly stating that transfers to congested worlds were not permitted, only transfers to worlds that had already reached the maximum creation quota(i.e 8 characters in my case).

I did it at 8:00am.

[Kage]

Huh, didn't even know free transfers were being offered.

 

I wonder if they'll still be open in three days.

Well, the information's been out for a month at least.

 

 

It is possible. The announcement for the transfers is for 1 week. They did not note if there is truly a deadline for when the characters could be made on Chaos Data Center to move to the others... however it is also very possible that it could be restricted.

[K'nahli]

it's still Open.

 

 

Thank you, Kaaage! And I'm very sorry for the trouble.

 

I did it at 8:00am.

 

I just wanted to play it safe since the only times Balmung would ever open(outside of the moments directly before and after a maintenance) were in the early hours when less people were online, so I didn't want to take a chance and ask my friend to resubscirbe to take advantage of the transfer only to find that it wasn't even listed.

 

Still though, thank you very much for your help! ^^

[Kage]

To make sure, K'nahli, your friends characters are on the Chaos Data Center right? They won't get a free transfer to Balmung if they're not on Chaos.

 

(The other restriction is having to have played for like 15 min, gil and fc/house restrictions)

[K'nahli]

To make sure, K'nahli, your friends characters are on the Chaos Data Center right? They won't get a free transfer to Balmung if they're not on Chaos.

 

(The other restriction is having to have played for like 15 min, gil and fc/house restrictions)

 

They were, yes. They both made it to 50(or close to) before returning to another game for a short while after it received an update ^^

[Kage]

To make sure, K'nahli, your friends characters are on the Chaos Data Center right? They won't get a free transfer to Balmung if they're not on Chaos.

 

(The other restriction is having to have played for like 15 min, gil and fc/house restrictions)

 

They were, yes. They both made it to 50(or close to) before returning to another game for a short while after it received an update ^^

That's good~ Remember there's 1 mil gil limit (on character) + 500k on each retainer. If they have more gil, try to help them do market research to see what they can buy on their server to recoup gil loss in the transfer.

 

They can't have a housing plot, need to be FC-less and no private room. ;3

[Kage]

As previously announced in a Topics post, the following support will be carried out to accompany the extended World maintenance for the transfer of the Chaos Data Centre to Europe, which lasted until Oct. 20, 2015 8:45 (GMT).

 

■Subscription Period Extensions

In order to compensate players inconvenienced by the extended maintenance on the below Chaos Data Centre Worlds, those who meet the following requirements will have their subscriptions extended by 1 day.

 

・Service accounts containing characters on the Worlds within the Chaos Data Centre (Cerberus / Lich / Moogle / Odin / Phoenix / Ragnarok / Shiva / Zodiark) before Friday, September 18, 2015 at 9:00 (GMT).

・Service accounts with an active subscription.

 

Subscription extensions for those who meet the above requirements will be processed automatically in sequence.

 

* Please note that if you hire additional retainers after the extended maintenance, the retainer service fee may be adjusted to a prorated amount until start of the next subscription period as a result of the extension.

 

■World Transfers

Because the Chaos Data Centre is being relocated, certain players may find they are no longer playing on a desirable World. In order to address this issue, players will be allowed to transfer from Worlds within the Chaos Data Centre to Worlds within the Elemental, Gaia, Mana, Aether, or Primal Data Centres free of charge until Oct. 27, 2015 10:00 (GMT).

 

For more details about the free World transfers, please follow the link below:

http://sqex.to/dth

 

We apologise for the inconvenience that the extended maintenance may have caused, and we thank you for your patience and understanding.